Design a Zoom-like telepresence application for medical professionals.

How might remote telepresence open new doors for both surgical providers and patients alike?

Design a Zoom-like telepresence application for medical professionals.

How might remote telepresence open new doors for both surgical providers and patients alike?

Design a Zoom-like telepresence application for medical professionals.

How might remote telepresence open new doors for both surgical providers and patients alike?

The Work

Discovery

Passage started the project off with a series of stakeholder interviews to align on goals, the state of the current product and what success might look like. Following these interviews, Passage conducted an extensive audit of Avail’s existing software offering as well as the product offerings of their competitors. The outcome was an exhaustive list of potential opportunities that were then prioritized according to level of effort and potential value-add. Along with the Avail product team, Passage then turned this list into a product roadmap and a punch list for what has been a several year engagement.

The Work

Discovery

Passage started the project off with a series of stakeholder interviews to align on goals, the state of the current product and what success might look like. Following these interviews, Passage conducted an extensive audit of Avail’s existing software offering as well as the product offerings of their competitors. The outcome was an exhaustive list of potential opportunities that were then prioritized according to level of effort and potential value-add. Along with the Avail product team, Passage then turned this list into a product roadmap and a punch list for what has been a several year engagement.

The Work

Discovery

Passage started the project off with a series of stakeholder interviews to align on goals, the state of the current product and what success might look like. Following these interviews, Passage conducted an extensive audit of Avail’s existing software offering as well as the product offerings of their competitors. The outcome was an exhaustive list of potential opportunities that were then prioritized according to level of effort and potential value-add. Along with the Avail product team, Passage then turned this list into a product roadmap and a punch list for what has been a several year engagement.

Design

Equipped with findings from a robust discovery phase, Passage began redesigning the portal experience and the in-call telepresence experience in tandem. Together these two touchpoints comprise the majority of the Avail product functionality. Once we’d established wireframes for the core flows, Passage began visual design explorations to extend a newly refreshed Avail brand into software. Once a single concept was chosen, we began documenting the design language for future teams to build off. The established system was also extended to Figma-based componentry to allow for consistent and efficient iteration.

Design

Equipped with findings from a robust discovery phase, Passage began redesigning the portal experience and the in-call telepresence experience in tandem. Together these two touchpoints comprise the majority of the Avail product functionality. Once we’d established wireframes for the core flows, Passage began visual design explorations to extend a newly refreshed Avail brand into software. Once a single concept was chosen, we began documenting the design language for future teams to build off. The established system was also extended to Figma-based componentry to allow for consistent and efficient iteration.

Design

Equipped with findings from a robust discovery phase, Passage began redesigning the portal experience and the in-call telepresence experience in tandem. Together these two touchpoints comprise the majority of the Avail product functionality. Once we’d established wireframes for the core flows, Passage began visual design explorations to extend a newly refreshed Avail brand into software. Once a single concept was chosen, we began documenting the design language for future teams to build off. The established system was also extended to Figma-based componentry to allow for consistent and efficient iteration.

Iteration

For over two years, Passage has supported Avail as their on-demand design team. We’ve worked closely on a sprint-by-sprint basis to provide incremental updates to the software ecosystem, enabling surgeons and medical professionals to collaborate remotely, the world over.

Iteration

For over two years, Passage has supported Avail as their on-demand design team. We’ve worked closely on a sprint-by-sprint basis to provide incremental updates to the software ecosystem, enabling surgeons and medical professionals to collaborate remotely, the world over.

Iteration

For over two years, Passage has supported Avail as their on-demand design team. We’ve worked closely on a sprint-by-sprint basis to provide incremental updates to the software ecosystem, enabling surgeons and medical professionals to collaborate remotely, the world over.

An End-to-End Solution

Over the course of our engagement with Avail, Passage has crafted a multi-touchpoint ecosystem for Avail culminating in a product experience that enables remote surgical collaboration and consultation. As a result, Avail has accelerated its growth through strategic partnerships and agreements with companies like Medtronic, Biomodex and the STAR Network.

An End-to-End Solution

Over the course of our engagement with Avail, Passage has crafted a multi-touchpoint ecosystem for Avail culminating in a product experience that enables remote surgical collaboration and consultation. As a result, Avail has accelerated its growth through strategic partnerships and agreements with companies like Medtronic, Biomodex and the STAR Network.

An End-to-End Solution

Over the course of our engagement with Avail, Passage has crafted a multi-touchpoint ecosystem for Avail culminating in a product experience that enables remote surgical collaboration and consultation. As a result, Avail has accelerated its growth through strategic partnerships and agreements with companies like Medtronic, Biomodex and the STAR Network.

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